Unable to display SprintBurnDownChart on dashboard with 0.24

The Sprint Burndown Chart does not display in version 0.24. We are receiving the following errors in the error.log.

If this is a permissions problem, can you please help use identify the file being called ?

nmsadmin@cscsydmgt04dv:/opt/tomcat/logs/kunagi-data$ tail -110 error.log
--------------------------------------------------------------------------------
Mon, 10. September 2012, 18:04 ->
    FATAL AHttpServlet         GET failed: scrum.server.sprint.SprintBurndownChartServlet ->
java.lang.RuntimeException: javax.imageio.IIOException: Can't create output stream!
    at scrum.server.common.BurndownChart.writeSprintBurndownChart(BurndownChart.java:118)
    at scrum.server.common.BurndownChart.writeSprintBurndownChart(BurndownChart.java:95)
    at scrum.server.common.BurndownChart.writeSprintBurndownChart(BurndownChart.java:80)
    at scrum.server.sprint.SprintBurndownChartServlet.onRequest(SprintBurndownChartServlet.java:45)
    at scrum.server.common.AHttpServlet.doGet(AHttpServlet.java:71)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
    at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
    at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
    at java.lang.Thread.run(Unknown Source)
Caused by: javax.imageio.IIOException: Can't create output stream!
    at javax.imageio.ImageIO.write(Unknown Source)
    at org.jfree.chart.encoders.SunPNGEncoderAdapter.encode(SunPNGEncoderAdapter.java:127)
    at org.jfree.chart.encoders.SunPNGEncoderAdapter.encode(SunPNGEncoderAdapter.java:108)
    at org.jfree.chart.encoders.EncoderUtil.encode(EncoderUtil.java:66)
    at org.jfree.chart.ChartUtilities.encodeAsPNG(ChartUtilities.java:625)
    at org.jfree.chart.ChartUtilities.writeScaledChartAsPNG(ChartUtilities.java:260)
    at scrum.server.common.BurndownChart.writeSprintBurndownChart(BurndownChart.java:115)
    at scrum.server.common.BurndownChart.writeSprintBurndownChart(BurndownChart.java:95)
    at scrum.server.common.BurndownChart.writeSprintBurndownChart(BurndownChart.java:80)
    at scrum.server.sprint.SprintBurndownChartServlet.onRequest(SprintBurndownChartServlet.java:45)
    at scrum.server.common.AHttpServlet.doGet(AHttpServlet.java:71)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
    at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
    at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
    at java.lang.Thread.run(Unknown Source)
Caused by: javax.imageio.IIOException: Can't create cache file!
    at javax.imageio.ImageIO.createImageOutputStream(Unknown Source)
    at javax.imageio.ImageIO.write(Unknown Source)
    at org.jfree.chart.encoders.SunPNGEncoderAdapter.encode(SunPNGEncoderAdapter.java:127)
    at org.jfree.chart.encoders.SunPNGEncoderAdapter.encode(SunPNGEncoderAdapter.java:108)
    at org.jfree.chart.encoders.EncoderUtil.encode(EncoderUtil.java:66)
    at org.jfree.chart.ChartUtilities.encodeAsPNG(ChartUtilities.java:625)
    at org.jfree.chart.ChartUtilities.writeScaledChartAsPNG(ChartUtilities.java:260)
    at scrum.server.common.BurndownChart.writeSprintBurndownChart(BurndownChart.java:115)
    at scrum.server.common.BurndownChart.writeSprintBurndownChart(BurndownChart.java:95)
    at scrum.server.common.BurndownChart.writeSprintBurndownChart(BurndownChart.java:80)
    at scrum.server.sprint.SprintBurndownChartServlet.onRequest(SprintBurndownChartServlet.java:45)
    at scrum.server.common.AHttpServlet.doGet(AHttpServlet.java:71)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
    at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
    at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
    at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: No such file or directory
    at java.io.UnixFileSystem.createFileExclusively(Native Method)
    at java.io.File.checkAndCreate(Unknown Source)
    at java.io.File.createTempFile(Unknown Source)
    at javax.imageio.stream.FileCacheImageOutputStream.<init>(Unknown Source)
    at com.sun.imageio.spi.OutputStreamImageOutputStreamSpi.createOutputStreamInstance(Unknown Source)
    at javax.imageio.ImageIO.createImageOutputStream(Unknown Source)
    at javax.imageio.ImageIO.write(Unknown Source)
    at org.jfree.chart.encoders.SunPNGEncoderAdapter.encode(SunPNGEncoderAdapter.java:127)
    at org.jfree.chart.encoders.SunPNGEncoderAdapter.encode(SunPNGEncoderAdapter.java:108)
    at org.jfree.chart.encoders.EncoderUtil.encode(EncoderUtil.java:66)
    at org.jfree.chart.ChartUtilities.encodeAsPNG(ChartUtilities.java:625)
    at org.jfree.chart.ChartUtilities.writeScaledChartAsPNG(ChartUtilities.java:260)
    at scrum.server.common.BurndownChart.writeSprintBurndownChart(BurndownChart.java:115)
    at scrum.server.common.BurndownChart.writeSprintBurndownChart(BurndownChart.java:95)
    at scrum.server.common.BurndownChart.writeSprintBurndownChart(BurndownChart.java:80)
    at scrum.server.sprint.SprintBurndownChartServlet.onRequest(SprintBurndownChartServlet.java:45)
    at scrum.server.common.AHttpServlet.doGet(AHttpServlet.java:71)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
    at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
    at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
    at java.lang.Thread.run(Unknown Source)
 | app:kunagi > session:darnold28

Statement from Kunagi Team

This error is probably caused by a bad Tomcat instance configuration. To solve it, your Tomcat needs a temp directory, where it can write to. Usualy it has to be created in $CATALINA_HOME (Where you already have the webapps and the conf directory).

Status

Issue is closed.

Comments

Mon, Sep 24, 2012, 01:23 by anonymous

Thank you, temp directory was missing.

Thu, Jan 24, 2013, 21:25 by KnappIda21

--- spam comment removed by witek ---

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