Confirm why cannot download PDF now?

I pasted the URL for generating PDF and the error message. Any comments? or that service is down now?

Initial URL:

Generating URL:

with error message:
An error occured during the download of the PDF file. The file does not exist, or there was a problem during the download process.

Statement from Kunagi Team

I have just tried a download of a Product Backlog PDF on our demo installation of Kunagi and it worked fine.


Issue is closed.


Thu, Sep 13, 2012, 10:23 by Witek (SM,T)

What you can not do, is to save the URL and reuse it later. Is that what you have tried to do?

Fri, Sep 14, 2012, 05:24 by chao li

Read this from This is my issue. Any comment or help you can give? Thanks.

6. I get a "Could not find file" message when using the View as HTML feature. Why?
This is a known problem that most commonly occurs because the PDF file you have selected is behind a firewall or in a private intranet. In these cases, the server-side script that does the PDF to HTML conversion cannot reach the PDF file, instead giving you the message above.

Sun, Sep 16, 2012, 16:23 by Witek (SM,T)

You have to be logged in, to download a PDF from Kunagi. Third party services can not download the PDF, because they are not logged in. You have to download the PDF onto your computer. Then you can do with it, what you want.

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