Entity does not exist ERROR

I was logged in as 'admin', and I did a password reset on user 'chris'. Logged out of admin account.

Then I tried to log in as user 'chris'. Got this error:

Unexpected Error
EntityDoesNotExistException: Entity does not exist: dc577c17-5762-4944-8912-5e83c67d3269-1%7Cpage=Dashboard

Restarted server, tried to go to site, got:
Unexpected Error
EntityDoesNotExistException: Entity does not exist: 1fed808a-3973-4916-a55a-fc8fbd0e738e

Clicked "Reload" then got:

Unexpected Error
EntityDoesNotExistException: Entity does not exist: dc577c17-5762-4944-8912-5e83c67d3269-1%7Cpage=Dashboard

I can't seem to make this error clear, so I'm stuck. Worried because I can't get to my data...

Chris Anderson
Freescale Semiconductor Inc

Statement from Kunagi Team

The error can not be reproduced. If someone runs into it, please save log files and send them to us. Saving the kunagi-data directory could be very helpful too.


Issue is closed.


Tue, Jan 28, 2014, 10:53 by Witek (SM,T)

Ok, this is new. It seams there is an entity referenced, which does not exist anymore. We will have to find out where 1fed808a-3973-4916-a55a-fc8fbd0e738e is referenced.

Please go to your kunagi-data/entities directory and perform a text search for 1fed808a-3973-4916-a55a-fc8fbd0e738e. Post here the file content which references it.

If it is very urgent you can also zip your kunagi-data directory and email it to me. I can analyse it for you and will then delete your data. My email is wi@koczewski.de.

I assume you are using the latest Kunagi version?

Tue, Jan 28, 2014, 23:24 by anonymous

Yep I'm using latest version.

It looks like 1fed808a-3973-4916-a55a-fc8fbd0e738e is in fact the user "chris". It is referenced in a bunch of places.

Oddly, I tried again today and it seems to work OK. Not sure what was wrong before...

One thing is I was originally using the all-in-one EXE for windows, and I changed over to using my own tomcat with the kunagi.war. Not sure that matters.

Sorry, I can't send you the data per se, but let me know if there's anything else you want me to check out.


Wed, Jan 29, 2014, 08:54 by Witek (SM,T)

Is it possible that you accessed your Kunagi instance from a saved/bookmarked link, which somehow contained some entity reference?

Wed, Jan 29, 2014, 18:07 by Chris

I don't believe so. I've just been going to http://localhost:9999/kunagi/login.html.

I wonder if it was a browser caching issue? I'm using Chrome btw.

Mon, Mar 10, 2014, 23:39 by mOrloff

Two out of three users for our Kunagi instance have been having a very similar issue, although, we're getting this error when we try to search ... anything.

The tough part is that it's a bit intermittent.
Most of the time it throws the error.
Once in a while, though, it happens to work.

It's quite a buggy bug.

Mon, Mar 10, 2014, 23:48 by mOrloff

btw, in our case the broken entity reference appears to be a project

Thu, Jul 17, 2014, 10:14 by anonymous

Broken entity problem again, this time the enity is a user, the xml exists however but can not be referenced from user. Problem seems to be related to changing your password, when I use InPrivate browsing I can login with admin and change the default password, however when I try to login with my user I get the same problem.

Will try to check if this problem also exists with firefox.

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