Unable to display SprintBurnDownChart on dashboard with 0.24

The Sprint Burndown Chart does not display in version 0.24. We are receiving the following errors in the error.log.

If this is a permissions problem, can you please help use identify the file being called ?

nmsadmin@cscsydmgt04dv:/opt/tomcat/logs/kunagi-data$ tail -110 error.log -------------------------------------------------------------------------------- Mon, 10. September 2012, 18:04 -> FATAL AHttpServlet GET failed: scrum.server.sprint.SprintBurndownChartServlet -> java.lang.RuntimeException: javax.imageio.IIOException: Can't create output stream! at scrum.server.common.BurndownChart.writeSprintBurndownChart(BurndownChart.java:118) at scrum.server.common.BurndownChart.writeSprintBurndownChart(BurndownChart.java:95) at scrum.server.common.BurndownChart.writeSprintBurndownChart(BurndownChart.java:80) at scrum.server.sprint.SprintBurndownChartServlet.onRequest(SprintBurndownChartServlet.java:45) at scrum.server.common.AHttpServlet.doGet(AHttpServlet.java:71) at javax.servlet.http.HttpServlet.service(HttpServlet.java:617) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Unknown Source) Caused by: javax.imageio.IIOException: Can't create output stream! at javax.imageio.ImageIO.write(Unknown Source) at org.jfree.chart.encoders.SunPNGEncoderAdapter.encode(SunPNGEncoderAdapter.java:127) at org.jfree.chart.encoders.SunPNGEncoderAdapter.encode(SunPNGEncoderAdapter.java:108) at org.jfree.chart.encoders.EncoderUtil.encode(EncoderUtil.java:66) at org.jfree.chart.ChartUtilities.encodeAsPNG(ChartUtilities.java:625) at org.jfree.chart.ChartUtilities.writeScaledChartAsPNG(ChartUtilities.java:260) at scrum.server.common.BurndownChart.writeSprintBurndownChart(BurndownChart.java:115) at scrum.server.common.BurndownChart.writeSprintBurndownChart(BurndownChart.java:95) at scrum.server.common.BurndownChart.writeSprintBurndownChart(BurndownChart.java:80) at scrum.server.sprint.SprintBurndownChartServlet.onRequest(SprintBurndownChartServlet.java:45) at scrum.server.common.AHttpServlet.doGet(AHttpServlet.java:71) at javax.servlet.http.HttpServlet.service(HttpServlet.java:617) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Unknown Source) Caused by: javax.imageio.IIOException: Can't create cache file! at javax.imageio.ImageIO.createImageOutputStream(Unknown Source) at javax.imageio.ImageIO.write(Unknown Source) at org.jfree.chart.encoders.SunPNGEncoderAdapter.encode(SunPNGEncoderAdapter.java:127) at org.jfree.chart.encoders.SunPNGEncoderAdapter.encode(SunPNGEncoderAdapter.java:108) at org.jfree.chart.encoders.EncoderUtil.encode(EncoderUtil.java:66) at org.jfree.chart.ChartUtilities.encodeAsPNG(ChartUtilities.java:625) at org.jfree.chart.ChartUtilities.writeScaledChartAsPNG(ChartUtilities.java:260) at scrum.server.common.BurndownChart.writeSprintBurndownChart(BurndownChart.java:115) at scrum.server.common.BurndownChart.writeSprintBurndownChart(BurndownChart.java:95) at scrum.server.common.BurndownChart.writeSprintBurndownChart(BurndownChart.java:80) at scrum.server.sprint.SprintBurndownChartServlet.onRequest(SprintBurndownChartServlet.java:45) at scrum.server.common.AHttpServlet.doGet(AHttpServlet.java:71) at javax.servlet.http.HttpServlet.service(HttpServlet.java:617) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Unknown Source) Caused by: java.io.IOException: No such file or directory at java.io.UnixFileSystem.createFileExclusively(Native Method) at java.io.File.checkAndCreate(Unknown Source) at java.io.File.createTempFile(Unknown Source) at javax.imageio.stream.FileCacheImageOutputStream.<init>(Unknown Source) at com.sun.imageio.spi.OutputStreamImageOutputStreamSpi.createOutputStreamInstance(Unknown Source) at javax.imageio.ImageIO.createImageOutputStream(Unknown Source) at javax.imageio.ImageIO.write(Unknown Source) at org.jfree.chart.encoders.SunPNGEncoderAdapter.encode(SunPNGEncoderAdapter.java:127) at org.jfree.chart.encoders.SunPNGEncoderAdapter.encode(SunPNGEncoderAdapter.java:108) at org.jfree.chart.encoders.EncoderUtil.encode(EncoderUtil.java:66) at org.jfree.chart.ChartUtilities.encodeAsPNG(ChartUtilities.java:625) at org.jfree.chart.ChartUtilities.writeScaledChartAsPNG(ChartUtilities.java:260) at scrum.server.common.BurndownChart.writeSprintBurndownChart(BurndownChart.java:115) at scrum.server.common.BurndownChart.writeSprintBurndownChart(BurndownChart.java:95) at scrum.server.common.BurndownChart.writeSprintBurndownChart(BurndownChart.java:80) at scrum.server.sprint.SprintBurndownChartServlet.onRequest(SprintBurndownChartServlet.java:45) at scrum.server.common.AHttpServlet.doGet(AHttpServlet.java:71) at javax.servlet.http.HttpServlet.service(HttpServlet.java:617) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Unknown Source) | app:kunagi > session:darnold28

Statement from Kunagi Team

This error is probably caused by a bad Tomcat instance configuration. To solve it, your Tomcat needs a temp directory, where it can write to. Usualy it has to be created in $CATALINA_HOME (Where you already have the webapps and the conf directory).

Status

Issue is closed.

Comments

Mon, Sep 24, 2012, 01:23 by anonymous

Thank you, temp directory was missing.

Thu, Jan 24, 2013, 21:25 by KnappIda21

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